Privacy Policy
Store policy
Privacy Policy
This Privacy Policy explains what information PureArcDesign may collect, how we use it, and the choices customers may have when using our website or placing an order.
Information we collect
We may collect information you provide directly, such as your name, email address, phone number, shipping and billing details, order information, consultation messages, ring size, design preferences, reference images, and customer service communications.
How we use information
We use information to process orders, provide custom design services, communicate with you, arrange shipping, prevent fraud, improve the website, respond to support requests, and send updates when you have opted in or when required for order-related communication.
Payments and checkout
Payments are processed through secure third-party providers and Shopify-related services. We do not intentionally store full payment card numbers on our own systems.
Cookies and analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to remember preferences, support checkout, understand site performance, and improve the shopping experience. You can adjust browser settings to limit cookies, but some site features may not work properly.
When information is shared
We may share necessary information with service providers who help us operate the store, including payment processors, shipping carriers, fulfillment partners, email providers, analytics services, fraud prevention tools, and professional advisers. We may also disclose information if required by law or to protect our rights, customers, or services.
Data retention
We keep information for as long as needed to provide services, manage orders, comply with legal or accounting requirements, resolve disputes, and maintain business records. Retention periods may vary by data type and legal obligation.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information. You may also unsubscribe from marketing emails by using the link provided in those messages.
Security
We use reasonable administrative, technical, and organizational measures to protect information. No online transmission or storage system can be guaranteed 100% secure, so we encourage customers to keep account credentials private.
Contact us
Questions about this Privacy Policy can be sent to claire@purearcdesign.com.
Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated content.
